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ManhattanONE Facilitate

Streamline the work order execution process, from start to finish

Overview

Mobile Work Order Management

The work order is one of the most important elements of the field based maintenance management process, yet many facility managers rely on paper and manual processes to manage service requests and work orders across their real estate portfolios.

With ManhattanONE Facilitate by Trimble Real Estate, technicians and facility managers have everything they need to streamline the work order execution process, from start to finish.

Easily receive, create, and update work orders

With ManhattanONE, Facilitate dispatch is automated. Field technicians can see their open work orders on their mobile device, easily locate the problem, and quickly update tickets throughout the day as they complete jobs. All the information is seamlessly updated in ManhattanONE.

Complete tasks accurately and on-time

Schedule and Route Optimization

Leveraging the power of built-in GIS Maps, view a list of assigned work orders and the most efficient route and sequence for completing the requests.

On-site Wayfinding

Upon arrival, view a floor plan where the work location is highlighted for quickly locating the problem.

Streamlined Communication

Share photos and communicate with facility managers directly from the app, streamlining feedback and capturing correspondence in a single location.

Fraud Prevention

Track the physical location of vendors, helping confirm they were in a particular location at a particular time when they completed the work order.

Work on and update tickets offline

ManhattanONE Facilitate enables technicians to work on a ticket assigned to them with little to no data connection. The app proactively downloads the data so the user can continue work uninterrupted, it then automatically uploads the data once they are back online.

Say goodbye to paper based work orders. Book a demo today

Benefits

Support for multiple types of workspaces
Streamline the work order execution process, from start to finish
Support for multiple types of workspaces
Automate and streamline workflows with location and problem based ticket allocation
Support for multiple types of workspaces
Use built-in route optimization and building wayfinding to save valuable time
Support for multiple types of workspaces
Track the physical location of technicians when they complete work orders
Support for multiple types of workspaces
Easily capture additional task-specific data and attach photos to a work order for back-office feedback and processing
Support for multiple types of workspaces
Enable technicians to work on work orders assigned to them with low or no data connection

Part of the Trimble ManhattanONE System

Trimble's ManhattanONE Facilitate app comes as part of the ManhattanONE integrated system, a flexible software suite for greater control and visibility of your real estate portfolio and financials. Consistently named a leader by independent analysts, ManhattanONE is a proven IWMS (Integrated Workplace Management System) designed to help you align your real estate, empower teams and respond to change. ManhattanONE provides seamless access to all current modules and future system developments, in one complete package

How can we help you? Send us your Request for Proposal using our RFP upload service
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