ManhattanONE Facilitate
Overview
The work order is one of the most important elements of the field based maintenance management process, yet many facility managers rely on paper and manual processes to manage service requests and work orders across their real estate portfolios.
With ManhattanONE Facilitate by Trimble Real Estate, technicians and facility managers have everything they need to streamline the work order execution process, from start to finish.
Easily receive, create, and update work orders
With ManhattanONE, Facilitate dispatch is automated. Field technicians can see their open work orders on their mobile device, easily locate the problem, and quickly update tickets throughout the day as they complete jobs. All the information is seamlessly updated in ManhattanONE.
Complete tasks accurately and on-time
Schedule and Route Optimization
Leveraging the power of built-in GIS Maps, view a list of assigned work orders and the most efficient route and sequence for completing the requests.
On-site Wayfinding
Upon arrival, view a floor plan where the work location is highlighted for quickly locating the problem.
Streamlined Communication
Share photos and communicate with facility managers directly from the app, streamlining feedback and capturing correspondence in a single location.
Fraud Prevention
Track the physical location of vendors, helping confirm they were in a particular location at a particular time when they completed the work order.
Work on and update tickets offline
ManhattanONE Facilitate enables technicians to work on a ticket assigned to them with little to no data connection. The app proactively downloads the data so the user can continue work uninterrupted, it then automatically uploads the data once they are back online.
Benefits
Part of the Trimble ManhattanONE System
Trimble's ManhattanONE Facilitate app comes as part of the ManhattanONE integrated system, a flexible software suite for greater control and visibility of your real estate portfolio and financials. Consistently named a leader by independent analysts, ManhattanONE is a proven IWMS (Integrated Workplace Management System) designed to help you align your real estate, empower teams and respond to change. ManhattanONE provides seamless access to all current modules and future system developments, in one complete package
