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Professional Services

Experienced Teams Ready to Help you Implement and Manage your Trimble Solution

Overview

Trimble Real Estate and Workplace Professional Services

It is important to Trimble that our customers get the most out of our industry leading solutions. This is enabled through our global Professional Services teams. Our team has domain, technology and product experts that is combined with a tailored implementation methodology, refined from hundreds of implementations.

Deploy Trimble Solutions Efficiently and Get To Value, Quickly

Many of our customers have a strategic imperative to measurably improve the utility and performance of their facilities and real estate portfolios. We aim to deliver more than a software project. The first question for us is how can we understand your anticipated business value and to ensure this is aligned to clear project outcomes.

Partner with our Experts

Our global teams are passionate about what we do and how this can positively impact your business. We like to partner with our customers; not every business is the same. Our experts specialize to ensure we can reach business outcomes quickly.

Project Management
Project Management
We work with your Project Manager/Lead to ensure an agreed project schedule while reporting frequently on deliverable updates, implementation status and informing you of any challenges to solve in order to meet your expectations.
Business Consulting
Business Consulting
We bring many years of collective industry and solution experience to understand your business and work with your team to can get the most out of our software, through implementing the right solution design and configuration.
Technical Services
Technical Services
Many solutions require integrations to other business systems as well as reports and workflows that automate processes. The Technical Services team provide the know-how and experience to develop such solutions.

Methodology and Tools

Our proven Implementation Methodology is based on hundreds of successful projects. All our projects follow this methodology to ensure we can provide predictability as well as pace to our projects. This includes a Quick Start Program to get you operational quickly using standard product features and capabilities. Our approach ensures we:

  • Minimize the risks involved in heavy customized solutions
  • Eliminates extensive requirements gathering and design processes
  • Faster time-to-value as we shorten implementation time
  • Decreases implementation costs

Learning & Adoption

Trimble’s Learning and Development Team are committed to providing a suite of learning solutions for each of our RE&WS products.

A wealth of Learning material from Quick Reference to Full User Guides can be accessed from Trimble’s Knowledge Base; with defined categories to make searching easy.

Trimble also provides its very own Learning Management System, Learn.Trimble.com which provides access to online courses - from web-based training to instructor led classes. Courses can be enrolled upon and attended from this platform. In addition, learn.trimble.com is where Learning Plans and Certification Exams can be accessed and completed.

With both the Knowledge Base and Learn.Trimble.com working hand in hand, users can self source learning material to suit their requirements and expand their knowledge.

Looking for Client Support?

Online support is available to customers with current Manhattan, CenterStone, Space Scheduling, Atrium or CMS Property support contracts.

If you require support for Proliance, Prolog, WinEst or Modelogix please click here.