Delivering an Unrivalled Client Experience

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“An experience occurs when a company intentionally uses services … to engage individual customers in a way that creates a memorable event”

This white paper provides essential advice on delivering an unrivalled client experience – from the arrival to the departure of visitors.

Based on insight from a global financial organisation and a leading law firm, as well as a specially commissioned "Client Experience" survey, this paper also looks into how innovative technology can help optimise management of all key touch points around managing client meeting and internal events.