Operations and Maintenance

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According to the International Facility Management Association (IFMA), operations and maintenance are the source of 95-97% of the problems faced by the facility manager and account for over 50% of the lifecycle costs of a building. Well-managed maintenance programs not only save operational expenses, but also extend the reliability and useful life of real estate assets while mitigating operational risk.

  • Both a traditional help desk approach and a web based self-service portal are provided for occupants of buildings to easily request services or report a problem with the facility or grounds
  • Preventive and predictive maintenance allow for long term life-cycle management of all building components
  • Support for the practice of testing, inspection, and maintenance programs through “inspection points” for documenting and trending building system performance
  • Reactive maintenance
  • Preventive maintenance
  • Financial management of operations and maintenance
  • Vendor and contract management
  • CAD and GIS integration
  • Warranty management
  • Mobile work orders